Competency-based training (CBT) focuses on improving workplace performance through skills and knowledge relevant to a specific job. CBT includes core or functional competencies and universal competencies, and can be delivered through instructor-led training or computer-based training. ILT is more conducive to interactive exercises, while computer-based training is more flexible and convenient.
Competency-based training (CBT) focuses on the skills and knowledge needed to improve performance in the workplace. Rather than simply testing an individual’s book knowledge in a specific area, the focus of CBT is on performing the skills required in a given work environment. These competencies usually include a group of attitudes, knowledge and skills relevant to the role and responsibilities of a specific job. Training and professional development through instructor-led training sessions or computer-based training can improve these competencies. Demonstration of proficiency in specific skills is typically measured against a designated set of standards.
Various types of competencies covered in competency-based training include core or functional competencies and universal competencies, sometimes called behavioral or core competencies. Core or functional skills are those crucial to performing specific job tasks or fulfilling specific roles with a specific employer. Universal, behavioral or core competencies generalize or transfer to many workplaces and may include adhering to codes of conduct, agreeing to core values and fulfilling the company’s stated mission and objectives.
An individual’s life experiences, educational background, and other skills acquired in work environments all contribute to their general competencies. Often, however, the human resources department implements different types of competency-based training to address the specific skill sets needed by the company and evaluate employee performance. For this reason, CBT is often referred to as performance management, human resource management, or competency-based management.
Different types of competency-based training can be included as part of an employee’s professional development. Depending on the size and needs of the company, CBT can be conducted in a workshop or conference session, especially if hands-on practice is required. Otherwise, online or computer-based learning modules may be appropriate and generally accessible through the company’s learning management system.
Instructor-Led Training, or ILT, is delivered in live workshops or training sessions and can be more conducive to competency-based training when interactive exercises are essential for acquiring specific skills. For example, any position that requires knowledge of CPR and first aid requires the practical application of a specific skill set. Studying CPR from a book does not provide the ability to practice applying the knowledge gained. At ILT, after providing the relevant information, the instructor facilitates the application to ensure that students acquire the necessary skills to pass the assessment portion of the CBT.
Computer-based, competency-based training is sometimes appropriate for employees who need to improve the skills needed for their job. For example, anyone whose job depends on operating a computer and navigating programs relevant to the company’s services can typically complete their CBT and assessment individually. Computer-based training provides a more flexible and convenient method for training individual employees, as well as large numbers of employees, when live sessions may be less logistically and financially viable.
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