Entry-level receptionists gain on-the-job experience to move up to higher-level positions. Different fields use receptionists, including law firms, healthcare offices, governments, utility companies, and car dealerships. Receptionists greet customers, answer phones, and perform administrative tasks. Professionalism is essential, and a high school diploma is usually required.
Entry-level receptionists often gain on-the-job experience to move up to higher-level positions. Due to the many different fields that use receptionists, there are generally many different types of entry-level receptionist jobs available. Top employers of entry-level receptionists include law firms, health care offices, governments, utility companies, and car dealerships. Job seekers should have receptionist positions in the fields they wish to develop.
Entry-level receptionist duties often include answering phones and greeting customers. In some cases, receptionists are also expected to help with over-the-top administrative assistance work, such as filing and word processing. Keeping an organized front hall and some data entry can also be part of the job. The education required for an entry-level receptionist is usually a high school diploma.
A law firm receptionist should be able to multitask and behave professionally. Clients arrive to speak with the lawyers and the receptionist greets them. He or she may offer drinks to visitors while alerting the solicitor’s administrative assistant or solicitor of arrival. Due to the sensitive nature of attorney-client privilege, the receptionist must be able to maintain confidence about comings and goings in the office.
Healthcare provides another extensive field for entry-level receptionists. Families of patients in nursing homes and hospitals often encounter a receptionist when they enter a facility. These hostesses greet families and direct them to the appropriate room or floor. Receptionists at the front desk usually accept flower deliveries and forward them to the appropriate nurses’ station for delivery to patients.
Many utility and other government buildings employ front desk receptionists. These men and women greet visitors and act as the building’s first line of security. They are tasked with alerting security officers and the police to any suspicious persons or activity they notice. In many cases, everyone entering the building to go beyond reception must enter and show photo identification to the receptionist.
Car dealerships often use receptionists on the dealer floor. They sit at a desk and take phone calls. Calling sales personnel to phones is another duty performed by entry level auto receptionists. Most receptionists are expected to dress in professional dress and demeanor because they are often the first that a customer or client encounters at a business.
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