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Hotels require a range of staff, from managers to maintenance crews, chefs, waiters, and more. Some hotels may require specific roles, such as game dealers and event coordinators. Maintenance and cleanliness are also important, with cleaning crews, housekeeping, laundry services, maintenance workers, and gardeners. Restaurants and bars also require staff, such as chefs, servers, and bartenders.
It takes a well-trained staff to make a hotel operational and guest-friendly, there are so many jobs in the hospitality industry to ensure such smooth operations. Hotel managers are usually at the top of the career ladder and are responsible for the overall management of staff and facilities. He or she will delegate responsibilities to a variety of workers, from maintenance crews to front desk staff. Other jobs in the hospitality industry can include reservation specialists, chefs, waiters, lifeguards, housekeeping staff and management, accountants, attorneys, guest services employees, valet parking attendants, and more.
At some hotels, specific activities may require filling other jobs in the hospitality industry, such as game dealers, event coordinators and bartenders. Hotels that offer casinos will hire multiple dealers to participate in table games, security personnel to monitor hotel and casino activities, and cashiers who will manage money coming in and out of the casino area. Event coordinators can be responsible for setting up convention areas for vendors, meeting various customer needs, organizing catering needs or parking services, and much more. Hotels with extensive grounds or convention centers often hire one or more event coordinators to handle special functions.
Almost all hotels feature jobs in the hospitality industry that focus on maintenance and cleanliness. A cleaning crew, for example, will ensure that each room is serviced daily or before a customer inhabits it. Housekeeping crews will be responsible for maintaining the cleanliness of the room, as well as the cleanliness of common areas such as lobbies, lounges, bars and exercise rooms. Laundry services can be arranged on site, or bedding from guest rooms can be sent to a laundromat, where it can be cleaned and returned to the hotel in a timely manner. Maintenance workers are responsible for ensuring that all facilities are in good working order; if certain elements of the installation break down or require repair, maintenance personnel will attend to you. Gardeners tend to tend to a hotel’s property, often tending to plant life and ensuring the landscape is presentable for guests.
Many jobs in the hospitality industry focus on managing restaurants or bars. Chefs, sous chefs, servers, dishwashers, maitres, waiters and waiters can all work in a hotel restaurant or bar. Bar backs are staff who will maintain a bar area, especially during the busiest hours, to ensure glasses are clean and liquor bottles are filled and ready for use by the bartender.
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