Mailroom jobs involve processing incoming and outgoing messages. Sorting, delivery, weighing, labeling, and scheduling pickups are some of the tasks involved. In large mailrooms, a supervisor oversees the different tasks and may perform higher-level tasks.
It’s probably no surprise that working in a mailroom involves message processing. However, to keep a mail room running smoothly, especially in the case of large companies, the employees’ work must be divided into several specific jobs. Generally, mailroom jobs can be divided into two main categories: those related to incoming messages and those related to outgoing messages. Incoming mail usually requires sorting and delivery, while outgoing mail may need to be collected, weighed, labeled, and scheduled for collection. In mailrooms that employ multiple employees, one individual often acts as the manager, delegating and overseeing the different mailroom jobs that must be completed each day.
The various mailroom jobs involved in successfully processing a business a day can be divided into two main categories: those related to incoming messages and those related to outgoing messages. Handling incoming mail usually starts with sorting. In the case of small companies, mail can be sorted immediately according to recipient, while in large companies, incoming letters and parcels can be sorted by department first and then sorted by recipient. Depending on the volume of messages, this sorting process can be performed manually or it can be completed with the assistance of automated equipment. Once incoming mail is sorted, one or more mailroom employees can deliver it to individual recipients or departmental mailboxes.
Other mailroom jobs revolve around handling outbound messages. Mailed items can be delivered directly to a mailroom via a chute system, or they can be picked up from individual shippers or departmental offices or outboxes by mailroom employees. Once mailed items arrive in the mailroom, they may need to be weighed and labeled with postage or other necessary information. Mailroom employees may need to schedule pickups for items to be handled by private delivery companies. Outgoing items can then be placed in external mailboxes, in a designated receiving area, or, in the case of internal mail, forwarded to the appropriate department or individual.
In large mailrooms that employ multiple employees, one individual may serve as a supervisor, delegating and supervising the different mailroom jobs that must be performed on a daily basis. For example, a mailroom supervisor might assign sorting tasks to one employee, departmental delivery and collection tasks to another, and weighing and labeling tasks to another. The supervisor may also be responsible for performing higher-level tasks in the mailroom, such as managing private delivery company accounts and ordering postage supplies.
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