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Network support options include local network support, external connections, and accessing a manufacturer’s website. These options can be used to fix technical problems remotely, but caution should be taken to prevent hacking.
There are many network support options available when a user experiences technical problems with their computer system and each of them is available as long as there is an internet connection or the computer is connected to other systems locally. For example, in a fast-paced work environment such as a hospital, a technician has the ability to access any site computer from the comfort of his office and can perform upgrades and repairs or run analysis software to detect a problem. Users without this luxury can gain professional access to their computer from another location using the Web as a way to connect, or they can use automated repair forms throughout cyberspace. Network support essentially refers to any type of assistance that can be obtained from a separate computer system, and the options are nearly endless.
Local network support is a term for a number of workstations connected to share resources with each other and can often include anything from job files to virus scanners. In many cases, these computers aren’t essentially connected to the Internet by definition, but they can use the Ethernet port and a router to enhance their sharing capabilities. This allows workgroup employees to send and receive files almost instantly, and when a problem occurs with a single computer, it can be quickly updated or fixed by any other within the group.
Another example of network support is via an external connection, which means the internet is used to contact a computer in a separate location anywhere in the world. There are many ways this data transaction can occur, with peer-to-peer servers, remote access, and direct downloads being just a few of the options. While you may be able to access your computer directly from another person somewhere in cyberspace, network support often refers to accessing a manufacturer’s website to download drivers or other devices that will help your system operate normally.
Although network support is usually required under honorable terms, hackers also use this method to gain access to inadequately protected computer systems. One such instance could come from a small Trojan virus or malware script, programmed to open a door within your computer’s Internet connection that is usually blocked. The hacker will then use this entrance without your knowledge to access files that may contain personal information such as credit card numbers, account passwords or anything else that may be considered of value. Network support over the Internet is often required under a variety of circumstances, but should always be implemented with caution.
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