Toll collector jobs involve collecting money from tolls, selling passes and discount tickets, giving directions, reporting emergencies, and counting and organizing toll money. Toll collectors work in booths on toll roads, bridges, ferries, and tunnels, and may also have additional duties such as providing safety briefings and securing the ferry to the pier.
Toll collector jobs can range from the typical tool booth collector on a highway to a subway turnstile toll collector. Toll bridges, ferries and tunnels are all manned by individuals working toll collector jobs. Collecting money owed to tolls, as well as selling passes and discount ticket flyers are part of the duties required in toll collection jobs. A toll collector is often needed to give directions, call emergency services, and report drunk driving suspects. The toll collector is also required to count and balance toll money, count and organize all tolls, discount coupons and other promotional materials received at the end of the shift.
Many roads around the world are classified as toll roads. This requires any vehicle using the road to stop and pay a toll. Typically, one person will be administering a toll booth and will receive money. These bill collector jobs can be extremely cold in the winter and very hot in the summer months as the booths are typically not heated or cooled. People with these collector jobs are also subject to exhaust fumes, verbal attacks from disgruntled drivers, and hiccup stories from customers who can’t afford to pay the toll.
Many bridges and tunnels also have to pay tolls to cross. Workers in these collector jobs usually equip a booth at the entrance to the bridge or tunnel. Often, users of a toll bridge or tunnel will purchase tokens or tickets that can be used in place of toll money. Users are usually offered a discount on purchasing these tokens and toll tickets in advance by the toll authority. In this scenario, one of the toll collector’s tasks is to divide the actual toll money tokens and tickets and record the amount of each that was received during a shift.
Some toll collection jobs are actually a combination of two or more jobs. This is usually the case for the individual who collects toll from a boat. The toll collector is commonly parked at the ferry entrance while it is being loaded with passengers and vehicles, and once loaded, the toll collector is usually asked to provide safety briefings, demonstrate emergency exit techniques, and occasionally help untie the ropes holding the raft to the dock. Once safely on the water, the duties of workers in toll collection services expand to mooring and securing the ferry to the pier.
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