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A work order should include contact information, a detailed description of the work required, tracking numbers, a suggested completion date, and information about the location of the work. It may also require an account number for charging the work.
The information to include on a work order, a document used to request work from another person or department within a company, typically varies based on the type of work requested. In most cases, you’ll need your contact information, the contact information of the person or department you’re sending the work order to, and an internal or external tracking number. You will also need to include a detailed description of the work required, including the urgency of the matter, where the work is needed and what needs to be done. In some cases, you may need to provide information about the cost of the work, especially which account should be charged for the work.
Before submitting a work order, you will need to provide information about where you can be contacted for work details and estimated completion times. This usually includes your name, phone number, email address, and the physical location of your office. You will also need to include the name of the department you are sending the work order to and, in some cases, the name of the person to whom the work order is directed.
Tracking numbers are used on every job request for record keeping purposes and to track the progress of the job. In computerized work order systems, this tracking number is often generated automatically, usually based on the date and number assigned to the department requesting the work. In some cases, you may need to enter this information yourself based on company policy. If your department or office uses internal tracking numbers, you typically need to include them in the work order and for tracking and recordkeeping purposes.
The main part of a work order is a description of the type of work required. This can be a short paragraph, mostly when the job is an office project or involves technology. For jobs that involve manual labor, typically repairing or updating an office or building, it may be necessary to include a rough drawing indicating the location of the problem. This information is usually attached to the order rather than within the actual document.
A suggested completion date is also often included in this type of document, including information about the urgency of the matter. Depending on your company’s policies, the date you include here will either be a hint to the person you are sending the order to or a fixed deadline. You will also need to include detailed information about the location of the work to be completed, as applicable, including building address, floor and room number. If the job is to be performed on a system or computer, you must include information about which system or computer needs the work and where the item is located.
You may also need to include an account number where the department you are sending the order to can charge for the work. Whether or not this is required will depend on how your company handles accounting procedures. The work will likely be charged to your department or, if the work is for a project, to the account with the money for the project.
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