Bank tellers handle routine banking transactions and promote bank services. They must have a high school diploma, basic math skills, and be comfortable with the public and handling large amounts of money. The position offers limited opportunities for advancement within the bank, and turnover is relatively high.
A bank teller is a staff member of a bank who deals directly with the public and handles routine banking transactions such as deposits, withdrawals, etc. For many people, bank tellers are iconic figures, as they represent the face of the bank to the public. Employment in this profession is actually shrinking as some people have turned to ATMs and online banking as they find these services more convenient.
The job requirements to become a bank teller are pretty minimal. He or she must have a high school diploma and exhibit the ability to perform basic math functions. Bank tellers must also be comfortable with members of the public and handle large amounts of money. They are also expected to be extremely attentive and discreet, and in some regions a bank teller may need to pass a police background check before being hired.
On a business day, a bank teller can accept cash or checks for deposit, cash checks drawn on your bank, issue funds such as money orders and traveler’s checks, and handle transactions related to savings accounts. A bank teller also often promotes services offered by the bank, such as loans, retirement accounts, and insurance; If a customer expresses interest in these services, the teller refers them to another bank employee who specializes in these offerings. A bank teller can also provide access to safe deposit boxes, if a bank offers this service.
Classically, tellers at a bank are managed by a single head teller who typically walks the bank floor to ensure customer transactions run smoothly. Each teller has a window or booth, and tellers are typically assigned their own cash drawers that no other teller handles. This ensures that each teller can manage their transactions for the day, and at the end of the day, each teller counts the drawer to make sure it matches the transaction records.
This position generally does not offer many opportunities for advancement within the bank. To become a banker, loan officer, or other higher-ranking member of staff, a bank teller would need to receive additional training. Some tellers choose to pursue careers with their banks of choice, while others view the position as temporary. According to the US Bureau of Labor Statistics, turnover in this field is relatively high compared to other fields in the banking industry.
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