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A bartender serves food and drink to customers, prioritizing customer service and ensuring orders are correct. They also clean and maintain the bar, prepare food, process payments, and require good organizational skills and math aptitude. A high school diploma and experience in food or customer service is desirable.
A bartender serves food and drink to customers in a restaurant setting. She may be responsible for customers sitting at a counter or bar, at tables in the establishment, or both. Depending on the volume of customers, she can work alone or with a team of servers, cooks and managers.
Customer service is usually a high priority for a bartender. She is usually required to frequently survey customers in her area of responsibility to ensure they have everything they ordered and are happy with the items they receive. If additional services or items are needed, the attendant is expected to provide them efficiently and kindly.
When your customers’ service needs are met, a bartender is typically expected to prepare food and drink orders for other customers. She is often called upon to change ingredients or presentations to meet customer requests. If items are returned for any reason, it is normally expected that she will correct the infractions and accurately fulfill the customer’s order.
Cleaning and maintaining the bar is often part of their job. Wiping counters and tables and removing dishes and debris from eating areas are general requirements for this position. Refilling counter items available for customers to select, such as chips and snacks, is often part of their job, as is restocking containers of condiments provided at the bar and tables.
If food preparation areas need to be stocked before the bar opens, the bartender is usually responsible for this task. This often requires slicing vegetables and meat, preparing soups and salads, and organizing utensils and pans for easy access during service. Keeping these areas stocked throughout the shift is often part of their job.
As your customers prepare to leave the premises, the bartender is typically required to process payments for them. Accuracy in cash handling procedures and the ability to efficiently handle credit and debit card transactions are generally required for this position. Accuracy in billing customers is important to being a successful bartender.
Friendliness and organizational skills are general requirements for being a successful bartender. Good mathematical aptitude is highly preferred. Legible handwriting is usually required to prepare customer checks that are readable by both employees and customers.
A high school diploma or equivalent is normally a requirement for this job. Experience in food preparation or customer relations is desirable. Bartenders who demonstrate exceptional talents in food service and customer service are often promoted to management positions.
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