A cleaning supervisor manages cleaning operations, including scheduling, staff management, and supply ordering. They may also handle hazardous waste and coordinate intensive cleaning. Experience in cleaning crews and managerial roles is required, and a university degree is not necessary.
A cleaning supervisor oversees cleaning operations. This managerial role may involve authority over teams and support staff, as well as liaising with others to coordinate cleanup activities. Requirements to work as a supervisor usually include several years of experience in cleaning crews and in managerial roles such as head of the cleaning crew. A university degree is usually not required, although university qualifications can sometimes help with specialist positions.
A part of that work is managerial. The cleaning supervisor needs to develop cleaning schedules, assign employees, ensure vacation time is accommodated, and organize staff. This can include hiring and training staff as needed, as well as firing people who fail to complete assigned tasks correctly. Development of training manuals and protocols, as well as updates to this documentation, may also be a job responsibility.
This crew member may not personally carry out cleaning duties, but needs to supervise people. While crews are working on activities such as cleaning a construction site, the cleaning supervisor can work with each other to ensure they are doing the job correctly. Service providers can also check after work is completed on sites such as hotels. If there is a problem, the supervisor can call the attention of the team involved to correct the situation.
Some environments require regulatory compliance, not just standard cleaning. In biomedical environments such as hospitals and research facilities, for example, the cleaning supervisor may handle hazardous waste. This may require special certification and training. Likewise in chemical and other plants where the site needs to adhere to standards set by the government. The cleaning supervisor is responsible for ensuring that all employees are properly trained and prepared to do the job.
Ordering supplies can be another responsibility. The cleaning supervisor may need to order cleaning tools and solutions and must keep abreast of industry developments to select the best products for various applications. Supply closets and other facilities used by cleaning crews should also be kept neat and clean. Another issue can be the coordination of intensive cleaning, where an area may need to be closed for a day or more for deep and thorough cleaning. This facility staff member charged with keeping buildings in good working order consults with personnel working in the area to determine when an intensive cleanup would be most appropriate and least likely to disrupt operations.
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