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Known errors in software are minor issues with a known cause that developers may have an interim fix for. Patches are released regularly to fix these bugs, but it could take time for a permanent fix. Manufacturers maintain a database of known errors to prioritize fixes and avoid customer frustration. Software releases can be described as free from known errors, but submitting bug reports can help companies resolve unexpected issues.
A known error is a problem with a software program whose cause is known. The developer may have an interim fix to resolve this issue and may be in the process of completing a more permanent fix. Such fixes may take some time to implement, as software developers don’t reprogram every time they find and fix a minor problem. Known errors are usually minor annoyances, and their priority can change in response to user reports.
With a known bug, the developer reviewed the bug reports generated by the users and the program’s automatic reporting system and successfully located the source of the bug. It could be a coding error, an unexpected use of the system that it wasn’t designed to handle, or some other problem. With this information in mind, the developer can come up with a workaround to fix the problem and can also develop a permanent fix.
Software users can download periodic patch updates that fix known bugs, add features, and fix security holes. Patches are usually released regularly, and a known bug can remain a problem until the company has time to code a fix and release it in a patch. This could take as long as a week if the developers fix and address it just in time for a new update, or it could take months. In future software releases, the known bug should be fixed.
Manufacturers maintain a database of known errors for internal use. When they receive user reports, they can check the reports against the database to see if the problem is a known error, a new problem, or an error they haven’t yet been able to pin down to a specific cause. If reports for a known bug start rolling in, the business may choose to move it further up the patch schedule to get a fix as soon as possible. Likewise, if the errors start to conflict or appear to be causing a more serious problem, such as data loss. Customer satisfaction is very important and the company wants to avoid causing frustration and irritation with known errors.
Software releases can be described as free from known errors, indicating that the company has tested them and fixed any errors discovered. That doesn’t necessarily mean they’re perfect, as it’s impossible to fix all software bugs. A user may have an operating system that the company did not use in testing or may use the program unexpectedly and as a result it may throw an error. Submitting bug reports can help companies resolve these issues faster by providing valuable insight into how and when an error occurred.
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