A maintenance coordinator oversees maintenance schedules, ensures quality standards are met, and resolves challenges. They must have excellent knowledge of equipment and services, prioritize tasks, and communicate effectively. In the absence of a maintenance supervisor, they must quickly become familiar with equipment and systems. They must be well-organized, able to multitask, and think clearly in emergency situations.
A maintenance coordinator ensures that all aspects of a plant, facility or business are properly maintained. This includes all internal and external equipment and services. The position requires her to oversee all maintenance schedules, ensure quality standards are maintained, and resolve related challenges. She doesn’t oversee the maintenance itself. Supervising maintenance crews is the job of the maintenance supervisor, who often has specialized training in certain systems and operations.
If the maintenance coordinator is overseeing a site with equipment or machinery, scheduling preventive maintenance (PM) is vital to successful daily operations. Following prescribed schedules for minor and major maintenance prevents interruptions in performance due to mechanical failures, which affect company profits and adversely influence customer ratings. Failure to meet project management schedules can also void warranties and increase overhead due to the need to purchase new equipment if maintenance is not performed properly and regularly.
Due to the scope of his responsibilities, a maintenance coordinator must have an excellent working knowledge of each of the services and pieces of equipment under his responsibility. It needs to effectively schedule in-house maintenance as well as that provided by external vendors. She must prioritize maintenance tasks and periodically check the quality of work completed to ensure guidelines are being followed accurately.
Highly developed communication skills are essential to succeed in this position. Crew and supervisors need to feel comfortable approaching the maintenance coordinator with challenges. In turn, she must be proactive in identifying potential problems and suggesting solutions.
At the corporate level, a maintenance coordinator may be called upon to provide information at company meetings or represent the company’s interests at vendor and supplier meetings. These discussions may consider PM adjustments, warranty administration, or changes to policies and procedures. If major changes are introduced to the terms or performance of the maintenance contract, the coordinator submits the proposed changes to his superiors for review and consideration.
If there is a lapse in direct maintenance supervision due to the absence of a maintenance supervisor, the maintenance coordinator is usually called upon to quickly become familiar with the equipment or systems that require immediate attention. She may rely on manuals or guidelines for help, or enlist the help of employees with knowledge of the specified department’s operations to keep things running smoothly.
Based on the variety of equipment and systems that a maintenance coordinator is typically responsible for, it must be extremely well organized. It is also essential that she can multitask successfully and easily adjust her priorities. Even if maintenance maintenance schedules are maintained, emergency situations will undoubtedly arise that require her to think clearly and come up with easily incorporated solutions.
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