A medical records administrator manages and oversees the medical records system of a healthcare facility, including managing a team, creating policies and procedures, and ensuring compliance with regulations. They must also communicate effectively with various professionals and maintain patient confidentiality.
A medical records administrator is responsible for overseeing the medical records systems of a hospital, clinic, or medical facility. This may include managing a team that performs various tasks to ensure that medical records are secure and maintained in accordance with any applicable standards or regulations. Administrators must plan and direct the work of employees and provide necessary training. The type of medical record keeping and the systems used are usually determined by the administrator. A medical records administrator must be able to maintain good working relationships with attorneys, legal personnel, government agency employees, and other professionals to ensure payment.
One of the most important aspects of this position is planning, directing, and evaluating the activities of the medical records team. A medical records administrator typically interviews people to fill various positions or make recommendations about hiring staff. Providing guidance or taking disciplinary action is also a big part of the day-to-day responsibilities of this job. The administrator can also train staff members to perform their specific roles and on many regulations related to medical record keeping, confidentiality, retention, processing, and release of records.
Another responsibility of a medical records administrator is the formulation of appropriate policies and procedures regarding the content, confidentiality, and processing of medical records. This may require the use of a digital or automated medical records filing system, the preparation of summary reports for management, and the formulation of procedures related to the retention of medical records provided by managed care providers. A medical records administrator may also choose service providers from outside vendors needed to copy and transcribe medical records and ensure that these vendors comply with regulations regarding the privacy of patient information. In order to stay current on the latest methods and regulations applicable to medical records, an administrator may also need to attend ongoing training and maintain credentials as a Registered Health Information Administrator.
A medical records administrator must be able to understand and interpret applicable laws and regulations that pertain to methods of processing and confidentiality. Administrators must be able to deal regularly with lawyers, government officials, professional colleagues, and even the general public. This requires an administrator to be able to communicate effectively with many different people. One of the major responsibilities of this job is to ensure the confidentiality of information contained in the medical field. Compliance with legal regulations regarding medical records ensures proper and timely payment or reimbursement of charges and fees by third parties.
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