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Negotiators mediate agreements between parties, representing specific stakeholders in various fields such as finance, law enforcement, and real estate. Their goal is to reach a mutually acceptable agreement, using techniques based on psychology, human nature, and industry standards. They require excellent communication skills, quick thinking, and the ability to see all sides of a situation.
A negotiator is someone who specializes in mediating agreements between two or more parties. Most negotiators represent a specific stakeholder rather than acting as purely neutral mediators. Negotiators work in many fields, including the financial services industry, law enforcement and the legal community. Some negotiators go to school to gain professional skills that will help them in their work, while others take training seminars and professional training to learn how to be a negotiator.
A negotiator’s goal is to reach an agreement that is mutually acceptable and satisfactory to all parties. Although he may represent a specific party to a dispute, this does not mean that the negotiator is only interested in achieving that party’s interests and goals, as a good negotiator recognizes that a mutual agreement will be beneficial in the long run, preventing acrimony. . He or she may use a variety of techniques, drawing heavily on knowledge of psychology, human nature and industry standards.
In the financial world, negotiators can draft sales contracts for large companies, help people negotiate contracts and salaries, mediate disputes between companies, and negotiate benefits on behalf of unions or other groups. These negotiators balance their clients’ needs and wants with the other side’s reasonable expectations. They have a range of tools in their arsenal, from the threat of a union strike to offers from other companies that they can use to bargain.
In law enforcement, negotiators deal with difficult situations, trying to reach a resolution in which no one is hurt or killed. Hostage negotiators work specifically to extract hostages, but negotiators can also be involved in armed standoffs, delivery of stolen goods, and other types of situations. Law enforcement negotiators usually work in law enforcement first, receiving training in negotiation when they express an interest in it.
A negotiator can work on behalf of an individual, helping to reduce debt, get a better salary or make a deal; a realtor, for example, is a type of negotiator who helps buyers and sellers reach an agreement. Negotiators may also represent organizations or institutions or mediate disputes within organizations and governments.
To work as a negotiator, one needs excellent communication skills, the ability to think quickly, the ability to emphasize, and the ability to see all sides of a situation, not just one. A good negotiator is ahead of both sides of a dispute, thinking about possible next steps, outcomes and surprises that could influence the direction of the negotiation.
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