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What’s a packet handler’s job?

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Package handlers work in sorting facilities to move packages efficiently to their final destinations. They load and unload trucks, sort packages, and ensure fragile items are handled with care. Physical fitness and clear communication skills are important, and safe lifting practices are necessary to prevent injuries.

A packet handler processes packets at the sorting facility to route them correctly. This job involves a high degree of physical activity, including bending and lifting with potentially heavy weights. Shipping companies often have openings for package handlers, particularly during the holiday period when seasonal staff may be needed. Job openings usually require a high school diploma and a demonstration of physical fitness, with all other training provided by employers.

These people work in sorting facilities used to forward packages to their final destinations or onto trucks that will transport them on their next journey. Packet handling companies use a series of defined routes to move packets from senders to receivers with maximum efficiency. Some automated systems can handle certain aspects of the shipping process, but package handlers also play an important role in getting shipments to where they need to go. This is particularly important for fragile or sensitive objects.

On the job, a package handler might load and unload trucks, which typically involves lifting, lowering and sliding packages. Handlers often need to consider efficiency during the loading process in particular when they want to ensure that drivers can readily access packets along their routes. This requires reading labels, noting alphanumeric codes used to designate different destinations and priorities, and working with packages of various shapes and sizes. Several people can cooperate on tasks and it is important to be able to communicate clearly.

Sorting within an installation can also be the responsibility of a package handler. This requires moving packages to the correct areas for shipping or delivery trucks, and may also require checking urgent and priority packages to ensure they are kept first in the queue. If packages are damaged or their addresses are incomplete, they will need to be pulled in for further evaluation to determine what actions, if any, need to be taken. For example, a packet handler might paste over a packet that has started to tear, attaching a tag to alert the recipient that it was received at the classification facility in this condition.

It is important to be able to bend and lift safely on the job. Package handlers run the risk of injuries associated with repetitive strain or poor posture when handling loads. Personnel can provide instructions on safe handling and it is also possible for a package handler to use a back brace to support good posture and safe lifting practices.

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