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A baggage handler loads and unloads baggage, guides aircraft, assists with maintenance, and helps passengers with their items. They may also inspect luggage and initiate a trace for lost or damaged baggage. On-the-job training is typical, and physical fitness is required.
A baggage handler sorts, loads and unloads baggage, packages and freight for arriving and departing aircraft. She is also usually responsible for guiding the aircraft to the appropriate gates and ensuring the ramp is safe for passengers to get on and off the plane. She might work at a local or community airport, servicing small aircraft and private customers, or be part of an international airport staff serving thousands of commercial airline customers each day.
In some cases, a baggage handler is required to assist the ground crew with aircraft maintenance. This typically includes cleaning the plane’s restrooms and replacing the water supply. In the event of inclement subzero weather, she may be asked to help determine certain external areas of the aircraft to reduce safety risks.
Their duties may also entail assisting with the organization and positioning of aircraft on airport ramps. This responsibility usually requires her to help push planes away from the gate. It can also help direct the parking of incoming aircraft. If a plane needs towing, a baggage handler is usually needed to help direct it to the proper storage area.
As passengers board and disembark, a baggage handler is often the person who ensures that the items they are carrying are safe to carry on the aircraft. Questionable items often include strollers, oddly shaped packages, and health aids such as crutches or walkers. If a passenger needs assistance getting these items on or off the plane, a baggage handler is generally expected to provide assistance with courtesy and courtesy.
If a bag requires inspection or needs to be x-rayed, a bag carrier will usually perform this task. She may be required to ask passengers questions about the contents of their luggage. If substances unsuitable for transport are discovered, it is usually necessary to remove them and advise your superiors of the infringement. The equipment she uses for inspection normally requires maintenance, and she is usually required to arrange for its inspection and repair.
In the case of loss of baggage, packages or freight, damage or misplacement, it is often necessary for a baggage carrier to initiate a trace or assess the damage in accordance with airport and airline guidelines. If the luggage is located, it is generally expected that he will arrange for its delivery to the customer’s home. If problems arise related to lost or damaged baggage, assistance from a manager or customer service associate may be sought.
A high school diploma or equivalent is a normal requirement for this position. No formal education is generally expected. Most baggage handlers receive on-the-job training and must be in good physical condition to meet the demands of the job. A background in customer service or the transportation industry can be helpful in obtaining employment.
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