Product coordinators manage all aspects of product lifecycle, including distribution, sales, and consumer interest. They track documents, communicate with stakeholders, and manage change requests. There is no specific training program, but many have formal education in related fields. They work closely with product development and marketing teams and are responsible for change management, file organization, and scheduling. Proper handling of files is important for future reference.
A product coordinator often works in the product management or sales department of a distribution or manufacturing company. You are responsible for all aspects of product lifecycle management. The Product Coordinator’s primary job is to track and manage all product distribution, sales, returns, and consumer interest.
All product launches include a significant amount of Documents, Electronic Documents, Files, Meetings and Plans. The Product Coordinator is the person who keeps track of these documents, ensures communication is ongoing with all stakeholders, and makes sure that surprises are limited.
There is no specific training program to become a product coordinator. Many people in this role have completed formal post-secondary education in a related field, such as business administration or management. There are specialized courses available from a range of schools on long-term project management, including the importance of administrative processes.
Product coordinators often work closely with the product development and marketing team. Their primary role can be organized into three main activities: change management, file organization and retrieval, and scheduling. In addition to these project-focused duties, many product coordinators are responsible for operational administration of the unit. This may include ordering supplies and tracking attendance.
Change management is an important part of any project and is generally the responsibility of the product coordinator. Must review requests, determine the relevance, risks, benefits and costs associated with the request, then present this information to the product manager. Any decision must be communicated to the applicant and proper approval must have been obtained before the change is incorporated into the design. The coordinator must also ensure that any relevant product details or specifications are changed to reflect this request and keep a copy of the request on file for further reference.
The Product Coordinator must ensure that all paper and electronic files are properly filed and archived, complete with cross-references. This may seem like a small task, but most products have a multi-year lifespan and involve thousands of documents. Proper handling of these files is important, as they will be used in the event of a dispute or to determine what succeeded or failed. Much of the product coordinator’s job is planning. He is expected to review product lifecycle plans and ensure that the necessary materials and staff are in place to support the product management strategy.
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