A wrist survey evaluates employee satisfaction and productivity, while a pulse survey monitors the “health” of a company’s employees. Both are designed by professionals and can be open-ended or multiple-choice questions. The results are kept confidential and can be broken down into specific categories.
A wrist survey is typically a type of survey provided to a company’s employees to better gauge and evaluate employee satisfaction, productivity, and overall attitude. These types of surveys are often provided once or twice a year, on a periodic basis, and may be given to all employees and then broken down into specific departments or categories later on. They are often kept confidential so employees can be open and honest with their responses, and are usually designed and evaluated by an outside firm. A pulse survey is intended to allow management at various levels to get an idea of the “health” of the company with respect to the employees who work there.
The name “pulse sensing” is based on an analogy between this type of sensing and medical devices that electronically monitor a person’s heart rate or pulse. Because these devices monitor a person’s pulse and display the information graphically, these surveys are intended to allow a company’s managers to monitor the company’s “heartbeat”. The primary goal and intention of a wrist survey is typically to indicate and provide evaluation regarding employee issues such as job satisfaction, support from supervisors, work environment, and salary satisfaction.
A pulse survey is typically designed by a different company than the one for which it is supplied. Just like other forms of corporate testing and employee evaluation, these surveys are usually designed by professional psychologists and other professionals who study human behavior. The questions on this type of survey can vary widely and can be open-ended questions that an employee is free to answer, multiple-choice questions, or use a rating scale. A pulse survey using a rating scale, for example, will typically include statements such as “I feel like my supervisors are listening to me,” with possible responses such as “I strongly agree,” “I agree,” “I disagree,” and “I totally disagree. ”
The employee will read the pulse sensing statements and then choose the answer that best suits their feelings or attitudes. This type of survey will likely include dozens of questions relating to various aspects of the workplace, and the answers will then be entered into a computer. You can then create a visual representation of employee satisfaction with various issues that resembles the spikes or flats on a medical pulse monitor. This data can also be categorized in specific ways to show responses only from employees of a particular store, department within the store, and even employees of a particular salary level or those who have recently been promoted.
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