Globalization has led to the creation of regional operations director positions to manage companies’ branches in different areas. The director oversees managers in a specific region and evaluates their performance, while also implementing instructions from headquarters and traveling frequently.
The regional operations director position is a type of job that is the direct offshoot of the effects of globalization. When many organizations started to venture beyond their native territorial borders in search of lucrative business opportunities in other countries, they started to open numerous branches in these different areas. As a result of this, they needed to apply the necessary business strategy to divide the scope of their operations into regions in order to make the different branches more manageable, as a regional director of operations was needed to oversee each identified region.
The region in question is simply a division that is made according to the scope of the company’s total field of operations. As such, it can mean multiple states within a country or involve multiple countries outside the home country. Generally, the different subsidiaries and branches have managers who oversee the day-to-day operations of the company, with a regional director of operations acting in a supervisory capacity over all other managers in the specified region, as they would all fall under his jurisdiction. The regional director of operations would be responsible for evaluating the performance of these managers in line with their accomplishments in embodying the parent company’s corporate goal. When the regional director identifies any underperforming branch, he or she should conduct a detailed investigation to uncover the problem and offer solutions to correct it.
People in this position are expected to have exemplary leadership qualities in order to successfully manage the large number of employees under their management. The job also involves a lot of transfers between branches that may be located in other countries. This means that, naturally, the job requires a lot of movement and travel from one country to another, across multiple time zones, often on short notice, to effectively deal with issues that may arise in any of the subsidiaries. The regional operations manager must also implement any instructions that are given by headquarters to the various regional managers. For example, if the regional manager is overseeing a specific region of a fast food chain, the director will have to implement any guidance regarding compliance with a specific aspect of labor law, human resources directives or even factors such as a change in the menu.
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