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Retail coordinators develop policies for each business location, including hiring, training, and stock management. They work with sales teams to set and pursue goals for profitability, and participate in performance reviews. They may work with managers at higher levels and can be hired based on experience or education.
Retail Coordinators are professionals who help in the development of corporate policies governing each and every business location associated with the company. To this end, the coordinator often has great influence when it comes to setting up a new location, hiring and training staff to manage and work at that location, and even the stock that is initially transported to the new outlet. The exact scope of responsibility assigned to a retail coordinator will vary, depending on the structure of the retail company, but will usually include some basic duties in each situation.
In many retail organizations, the retail coordinator is responsible for the recruitment, training and ongoing development of salespeople and sales associates. The coordinator normally works closely with senior management to identify candidates for employment who meet basic qualifications and also possess skills and attributes that can be developed for the benefit of the company. Once the hiring process is complete, the coordinator oversees the training of new hires, as well as the performance evaluation process in the new hire’s first ninety days of hiring.
A retail coordinator typically works with salespeople and associates to identify, set, and pursue specific goals related to individual store profitability. This can include personal goals for sales figures, goals for the overall store, or even goals related to building and executing a sales campaign for an upcoming season or holiday. As part of this process, the coordinator works with the team to encourage them to succeed, as well as offer guidance that helps keep the store within guidelines set by the corporate retailer.
It is not unusual for the retail coordinator to participate in annual and semi-annual reviews of store performance, manager efficiency, and other aspects related to the success of the operation. This usually involves building and maintaining relationships with professional and friendly staff. Since the coordinator’s ultimate goal is to ensure that the operation is successful and also works within the guidelines that apply to all of the retailer’s affiliated stores, these relationships are important in keeping the lines of communication open.
Depending on the retailer structure, a Retail Coordinator will work closely with managers above the store level. This may include regional and district managers, buyers for the retail chain, department heads at headquarters, and company-wide marketing and public relations personnel. In smaller retail companies, the retail coordinator is likely to be responsible for a wider range of functions, while larger companies are likely to have several coordinators who specialize in specifically designated areas. While some retailers prefer to hire coordinators who hold a degree in marketing, sales or some form of business administration, others prefer to place an emphasis on hands-on experience, often selecting and training their coordinators from among their existing employee base.
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