Room service servers have various tasks, including restocking items, taking orders, and delivering them to hotel rooms. They also keep minibars and fulfill special requests. Employers look for customer service skills and an elegant appearance. Servers receive an hourly wage, tips, and benefits.
A room service server can have many different responsibilities. Servers usually report to a room service manager as they work. They must restock items, take orders, and deliver them to each room in a hotel or store. The server may also need help in other areas of the hotel when room service orders are slow.
When room service servers start their shifts, they’ll likely have to contact their manager and start getting ready for the day. Prep can include restocking the kitchen with food items, condiments, and eating utensils. Most hotel servers have a cart to transport food from room to room, which may also need to be restocked.
Hotel guests will call the room service number to place an order. The server will take the food order and deliver it to the kitchen. Once the kitchen staff has prepared the food, the server will place it in the cart and deliver the order to the correct room.
Once the order is delivered to the room, the room service server will go over the order with the hotel guest to ensure it is correct. The server will also take items from the cart and place them on the table in the room. He is generally polite and builds a good rapport with hotel guests. When guests finish their trays, the server is responsible for picking up dirty dishes and bringing them back to the kitchen.
Room service employees are also expected to keep hotel minibars and snack items in each room. If a guest has a special request, the server can fulfill those demands as well. The room service server can also help serve food in the hotel’s restaurant or bar when it is especially busy.
Since the room service server has many tasks, he usually needs to have previous experience to get a job in a hotel. Hotel employers are looking for people who have customer service skills or have a job serving customers in the food industry. Servers should also have an elegant appearance and a pleasant attitude towards customers and other hotel staff.
Room service employees are usually paid an hourly wage or annual salary and receive tips from hotel guests. A full-time employee may be entitled to medical and other benefits offered by the employer. Servers can usually make a living if they work hard and please their guests.
Protect your devices with Threat Protection by NordVPN
