Secretarial services are essential in every organization, and the role has evolved to include multi-tasking and computer skills. It can be a stepping stone to other jobs, and there are many ways to find work in the industry, including from home. Even those without formal secretarial skills may have valuable experience.
In every organization, from small offices to large multinational corporations, there is one group of people who can be considered vital: those who provide secretarial services. They are often described as the backbone of a business but are usually at the forefront of day-to-day business operations ensuring the smooth running of the workplace. The people who provide these services can take on a variety of challenging roles.
The outdated idea of a secretary taking notes from the employer and typing is rare in today’s business world. Most likely, the person performing these duties will have a business degree and will see the secretary role as a stepping stone in their career to other jobs. Many college students supplement their income by working in this type of environment and often find it an advantage to have these skills listed on their resumes.
The ability to multi-task and be multi-skilled is a job specification required when applying for a secretarial position. The role can involve anything from working as a busy receptionist, answering telephone calls, reading and replying to business emails, copy typing and even helping to balance companies accounts. Computer skills are almost always essential to the role as most of the company’s records are held in databases; data entry is included in these services.
There are many ways to find work in this industry. In addition to applying for positions in the normal route, such as through newspaper advertising, there are employment agencies and temporary employment agencies dedicated specifically to providing secretarial services. Applicants may have to take some tests, such as speed typing and computer skills, but once registered, there is a great demand for people with good secretarial skills.
Many people use their skills as a way to get their foot in the door of the companies they would like to work for. They can then move up the ladder using the valuable experience they gain with the position. It wouldn’t be the first time someone started in the typing pool only to end up running the company.
With the advent of the Internet and telecommuting, some secretarial services can be provided from home. Many companies distribute data, typing copies, computer jobs and secretarial work to people who have the relevant skills. It can be an excellent way for people to earn extra income. This is a very popular stay-at-home job for parents or part-time workers as it offers flexibility, extra cash and a way to keep their skills up to date before returning to their workplace if they choose.
People who don’t think they have any secretarial skills need only think about how many times in the past they’ve typed letters on their home computer or worked out their household finances on spreadsheets. These types of skills may be in more demand than most people think.
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