What’s a soft error?

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Software errors occur when data or signals interfere with a computer’s processes. They can be fixed with a cold boot and won’t damage hardware. Chip-level errors can be fixed by replacing memory chips, while system-level errors require investigation by a technician. Hardware errors affect hardware and require replacement of defective memory chips.

A software error occurs in a computer when some data or signal is incorrect and interferes with the chip’s or system’s processes. While the name seems to imply an error with the software, due to the word “soft”, it doesn’t. A software error, unlike a hardware error, won’t cause permanent damage to your computer and can usually be fixed with a cold boot. Serious software bugs may require work to be done on the computer, but any work done will not require a circuitry change; only the data stored in the computer will need to be changed.

There are two levels of software errors: chip-level and system-level. Chip level is the less severe of the two and is caused when a positive charge enters a computer chip, changing the energy signal. This occurs when the chip starts to decay, which will take about 10 years or more for modern computers. To fix this software error, in addition to restarting the computer, the memory chips can be replaced with newer ones. This will solve the decay problem, because the new chips will contain pristine materials.

The second, and more serious, software error is a system-level error that can occur at any time and often affects the data bus. When data is hit by noise or static electricity, the computer may mistakenly think that this noise is a new bit of data that needs to be processed. This is not a real bit, so an error occurs. By itself, this error can usually be fixed with a simple boot. If the false bit remains in the data bus, because the computer stores it in memory, it can keep coming back to cause the same error.

Fixing a soft bug is usually easy. The most common repair method is to turn off the computer for several minutes and then turn it back on. Restarting a computer from the desktop will not fix the error, because power will remain in the computer with a restart, while a cold boot removes all power. While this works commonly, serious errors will need to be investigated by a technician, who will need to modify the chip or change the data process. No matter how bad the software errors become, they will never affect the hardware, only the data being processed.

A hardware error can appear similar to software errors by affecting computer processes. Unlike the soft variety, a hard failure affects hardware, usually memory chips, and cannot be corrected by a cold boot. In this case, the memory chip needs to be replaced, not because it’s decaying, but because it’s defective.




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