The training department, often part of HR, is responsible for attracting and retaining the best job candidates. The director of training analyzes development needs, designs training programs, and manages staff. They work with department heads to identify needs and create a training plan, including logistics and evaluation. The director also manages trainers and the training budget.
Most companies want to attract, retain and motivate the best job candidates to remain competitive. Training departments, which are sometimes part of the human resources departments of smaller companies, work to provide this internal service to organizations. This integral department is usually led by a director of training who has many responsibilities. Most training director duties include analyzing development needs, designing training programs, and managing training department staff members.
One of the key aspects of the training director position is analyzing current training models and assessing a company’s specific needs. The person in this role typically meets and works with each department head, such as a director or sales manager, to determine the manager’s strengths, challenges, and needs. After spending time with the department head, the director of training can suggest technical or interpersonal improvements to the actual manager. He or she can also work with the manager to create a list of specific training needs for that department. Many training directors use this information gathering period to identify high performers who should also be included in preparation plans.
After the director of training meets with all the department heads and identifies the company’s current needs, he or she usually creates a company training system. This design can be simple or complex, depending on the needs of the company. It usually includes a class or training program for new employees to teach them about the company’s mission, philosophy, internal software system, and product or service information. The plan may also include annual refresher training classes for permanent employees. Most plans also include career development or promotion steps.
The training director is usually responsible for creating an overall training plan as well as designing specific training details. This includes timelines such as when training needs to take place during the year or at a specific point in a person’s career. The design should also describe the logistics of the training, including online training modules, classroom training or offsite seminars. It also typically includes a training evaluation, a method for participants to communicate how they perceived the training.
Once the training plan and design are in place, and sometimes during the design process, the director of training communicates the new policies and systems to training department staff. He or she directs and assigns training classes to trainers, manages and evaluates job performance. The training manager is usually responsible for developing and managing the training budget and travel plans.
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