A travel clerk, or agent, books transportation and accommodation for clients, provides travel information, helps resolve issues, and assists with choosing travel plans. They handle leisure and business travel and inform clients of regulations and requirements.
A travel clerk, also called a travel agent, often works with clients to make reservations for various types of travel and accommodations. A person with this title often books air, bus, and train transportation, as well as accommodation in hotels, bed and breakfast establishments, and various types of resorts. It can also inform travelers about regulations that may affect them while traveling, such as document requirements and baggage limits. In many cases, a person with that title even provides assistance with arranging seats, verifying tickets, and assisting travelers with special needs.
An individual with the title of travel official has many different tasks to perform each day. This person is generally responsible for providing travel information and brochures to people interested in traveling for personal or business reasons. He also responds to customer inquiries in person, over the phone, and via email. When a travel customer has a concern and needs help resolving an issue, a travel employee can also help.
In most cases, a travel officer can also help customers choose the best travel plans. For example, if an individual is interested in taking a trip on a tight budget, this professional can provide information to consider about low-cost travel. Similarly, a person in this field can help a couple choose a destination for their honeymoon, family vacation or adventure trip. Although he doesn’t make the decision for the person who wants to travel, he can help the traveler narrow down his choices based on what he considers to be a priority.
Typically, a travel agent handles multiple types of reservations on behalf of their clients. For example, he can book rooms in hotels and resorts, as well as arrange transportation. A person with this title can book cruise vacations, car rentals and tours as well. Much of a travel clerk’s job involves booking leisure travel, but they may also book business travel and other reasons.
Providing details about travel regulations and requirements is another important part of a travel officer’s job. A person in this position will typically inform clients of documents needed for travel and may even help travelers obtain them. He can also inform customers about baggage limits and security issues. When a person in this field works for a transportation company, he can also check tickets and boarding passes, assist with seating arrangements, and help travelers with special needs.
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