An application manager oversees software applications, including planning the onboarding process, installing and updating software, monitoring the application network, and supervising IT personnel. They also ensure compliance with the company’s software policy and assign access levels to employees. Technical knowledge and troubleshooting skills are essential.
An application manager’s role usually involves overseeing software applications within an enterprise. This position is typically responsible for planning the onboarding process for applications critical to business operations and employee productivity. Most of the tasks consist of installing, updating and daily maintenance of software applications. Part of your job may also include monitoring the application network to prevent virus attacks and security breaches.
An application manager’s responsibilities may include overseeing the process of installing new applications. This person can select new software applications that help the productivity of the company’s employees. Part of the installation process can also include ensuring that the new software complies with the company’s software policy.
When a company requires updates to software applications, the application manager can investigate potential systems usage and compatibility with the current network environment. Typically, research determines the financial costs and effect upgrades can have on computer systems. Depending on the size of the business, people in this position may also work with network administrators or other IT staff to complete upgrades. This typically involves coordination activities to ensure updates are integrated into the current network system.
Day-to-day maintenance of software applications may also fall under the job description of an application manager. Generally, maintenance can include monitoring application functionality to ensure software availability on the computer network. Creating a backup system for applications and files associated with business operations is another maintenance function for an application manager.
Business application maintenance can also include tasks such as assigning access and permission levels to employees. Based on the job function, an employee may need access to payroll software or a purchasing system. For new hires, this also involves setting up email accounts and user profiles that give new employees access to applications.
Supervising IT personnel often involves directing the daily activities of workers in the software applications department. Typical supervisory tasks might include advising staff on the proper way to perform a task related to installing or updating software. Sometimes the Application Manager can also help the team with troubleshooting and overseeing quick resolutions.
Specific duties and requirements may vary by company size and location. General requirements to be successful in this role may include technical knowledge of computer applications and systems. Typically, requirements may also include diagnostic and troubleshooting skills to achieve optimal performance.
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