An assistant business manager helps the business manager run a company division and can take on managerial tasks. They often have a degree in business or finance and can lead team discussions, conduct sales calls, and handle operational issues. They may also represent the company at events and handle customer issues in the manager’s absence.
An assistant business manager is the second most senior employee in a company department. The assistant helps the business manager in the day-to-day running of the company division and covers the manager’s tasks when he is away from work. Many companies have a chain of command within which employees report to the assistant business manager, and the assistant is the manager’s only direct report.
Major banking and finance companies typically hire graduates with degrees in business, finance or a related field to work as assistant managers. Retail companies often promote experienced store clerks into an assistant manager position. Companies often fill assistant manager roles with people who seem to have the right credentials to transition into the manager role if and when that position becomes vacant.
The business manager must develop strategies to increase the company’s market share. An assistant business manager typically takes a leading role in manager-led team discussions to formulate action plans that will lead to increased sales or revenue. In some cases, the assistant manager solicits feedback and suggestions from other employees and presents these ideas to the manager. The business manager typically leads discussions during company presentations, but the assistant manager can cover certain topics or provide relevant data to the manager when and when needed.
On a daily basis, the assistant business manager assumes a role similar to other employees in the department. An assistant can conduct in-person or telephone sales calls to customers and prospects. The manager may set individual sales or revenue-related goals that the assistant must meet, but in many cases the assistant also takes responsibility for the work performance of other members of the department. In many organizations, the manager and assistant manager are paid commissions that depend on the workload and performance of the entire department.
Many companies put the business manager in charge of operational issues such as security, budgetary issues, and security. The assistant manager can perform monthly audits and report the results of those audits to the manager. An assistant business manager can be expected to travel on behalf of the company and represent the company at seminars or business events in the absence of a more senior member of staff.
In the absence of the manager, the assistant business manager must handle any customer issues that arise and make decisions related to pricing or staff scheduling and also take responsibility for ensuring the smooth running of the department. An assistant manager may take some disciplinary action as needed against other employees. In most cases, he or she only has the authority to hire or fire employees if the business manager is likely to be away from work for an extended period of time.
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