An insurance intern provides administrative support and learns about the industry from licensed agents while studying for their insurance license. Duties include maintaining customer files, accepting premium payments, and researching statistics. Interns cannot sell policies but can observe sales. The position allows for first-hand experience before pursuing an insurance career.
An insurance intern is an employee or intern in the insurance field who wants to advance to become an insurance agent. Regional laws sometimes prohibit unlicensed insurance employees from providing insurance quotes to customers. The duties of an insurance intern, in this case, are usually administrative support. In regions where insurance business conducted by trainees is not prohibited, the trainee will help by discussing coverage needs with clients. In providing this support, the intern learns about the industry from licensed agents and studies to test their insurance license.
Insurance offices have many customer files. Whenever a customer changes a policy, adds or removes a vehicle from the policy, or initiates new coverage, information is added to the customer’s file. An insurance intern is usually responsible for maintaining the files. Duties for this task include extracting files for clients looking for changes and refiling them when the agent completes the job. Archiving can be a daily, weekly, or monthly task, depending on the size of the customer database.
While some regions prohibit insurance interns from accepting premium payments, others do not. In areas where they are permitted, the insurance intern accepts and records premium payments mailed or brought in person to the office. The trainee also provides the customer with a payment receipt. Bank deposits can also be handled by the intern.
Duties related to specific insurance deals vary according to the type of insurance sold. Interns working with a licensed vehicle insurance agent may be asked to research vehicle accident statistics in a given area. They use these statistics to prepare reports for the agent, who uses the reported information to sell coverage to customers. An intern or intern working in the health or life insurance field may be asked to prepare a report on disease statistics.
While most regions prohibit insurance interns from selling policies, they are not barred from observing sales. Many agents allow trainees to sit with them as they showcase their company and products. The intern listens and learns so that when he becomes a licensed agent, the sales pitch will come naturally.
An insurance trainee position allows the trainee to work in the field and decide whether to pursue an insurance career before spending time and money to obtain an insurance license. It gives the intern first-hand experience with running an insurance office. Once the intern has mastered the administrative part of insurance, the next step is to study for the state exam and pass it to become licensed.
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