Internet diagnostics are tests that help users troubleshoot computer problems and optimize network settings. Companies offer online diagnostics, including speed, ping, and bandwidth tests. Different tools provide different tests, and some can log results for future reference. ISPs also offer technical support for connection issues.
An Internet diagnostic is a test or series of tests that help a user evaluate the functionality of his computer. They are usually performed when a user experiences problems connecting to the Internet or wants to engage in computer troubleshooting. The specific tests you run will be based largely on the Internet diagnostic tool(s) you select.
A number of computer diagnostic companies have set up websites to offer online diagnostics. The Internet diagnostic tests provided by these companies may include Internet speed tests, ping tests, settings tests, line quality tests, and VoIP (Voice over Internet Protocol) bandwidth tests. More complex Internet diagnostic tests may be available, as well as basic tests that help identify computers such as tools for Internet Protocol (IP) addresses.
Each test has a different function. For example, bandwidth tests are useful for computer owners who want to measure how fast their machine can receive and transmit data to the Internet. Ping tests can help users determine if slow computer performance can be attributed to a computer, its Internet connection, or Internet traffic. Settings tests can help users optimize network settings to facilitate stable connections. Similarly, an Internet diagnostic test can also help network administrators optimize network security.
The type of Internet diagnostic tool a user chooses will determine what types of tests are available to them. While basic functions are included in the average Internet diagnostic tool, more complex tools can be offered as part of a package. It is not uncommon to find features that allow a user to view information about other users connected to a particular server. Using these tools, you can also determine hostnames and IP address locations within a specific range, and view network services for a queried host.
Many Internet diagnostic functions can be performed with the help of an Internet Service Provider (ISP) customer service representative. Typically, customers experiencing Internet connection problems will call their ISP’s customer service department and speak to someone at technical support for help troubleshooting their computer. While these representatives may be able to fix the problem, most problems are easy to identify and repair by a computer user with the proper software.
Internet diagnostic companies that allow users to create personal accounts may be able to log diagnostic tests and their results. This can be beneficial for users who want to track the functionality of their computers. It can also come in handy when speaking with a technical support representative who requires detailed information about the problems users are experiencing.
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