An IT business analyst develops and optimizes computer technology to improve workflow, operations, and production. They manage and secure networks, keep up with current technology trends, and communicate with different departments to meet their needs. In larger companies, there may be multiple analysts specializing in different technology needs.
Information technology (IT) is a type of engineering that focuses on the design, development and security of computers and telecommunications devices. An IT business analyst is therefore an IT professional who works within companies to develop and optimize computer technology that improves workflow, operations and production. An IT business analyst may be responsible for securing and improving network functions, utilizing new technologies to meet the needs of a growing business, and communicating with different departments of the business to ensure the optimization and relevance of various technology developments. .
The main duties of an IT business analyst often include the ongoing management and security analysis of networks. A network is a group of computers and related components that share information and programs through a primary computer server. Confidential or confidential information can be transmitted over the network; therefore, it is essential for the analyst to ensure that the network is not accessible to those outside the network.
Networks often provide employees with access to email, documents, and meeting records. For this reason, the analyst is expected to ensure that all permitted employees can retrieve information from shared drives and programs easily and quickly. When delays or instances of unreasonably denied access occur, the IT analyst is typically responsible for fixing the problem.
As companies grow with more employees, customers, and subsidiaries, it is often necessary for computer technology to grow as well. An IT business analyst can be expected to keep up with current trends in computer technology. He or she must be able to apply this knowledge to the company’s needs for increased communication speeds, larger data storage space, and more complex networks that may include computers and components from multiple geographic locations.
The IT business analyst can also be expected to maintain communication with representatives of different departments in the company. This is so that the analyst understands the needs and expectations of each department and can develop the right computer technology to meet those needs. For example, the analyst can communicate with QA professionals to learn about complaints and suggestions made by customers regarding computer access.
In larger companies with more complex networks and many different locations, there may be IT departments where several analysts work and specialize in different needs and types of technology. In these scenarios, there may be a department leader who oversees operations. In smaller operations, it is common to find one or two IT business analysts who oversee computer technology performance.
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