Online personal assistants provide secretarial support from home for one or multiple clients, often as independent contractors. They complete routine tasks for business executives, require basic computer skills, and may cold call for new clients.
An online personal assistant is a person who telecommutes, at home, providing secretarial support. He or she may work for one client or have several regular clients. Online personal assistants can be transitioned to a home business after holding a similar position at an on-site company. While personal assistant jobs do not usually require formal education or training, some business experience is expected. Having business leads is also a good way for an online personal assistant to build a solid client base.
Many business executives hire online personal assistants to complete routine tasks. This gives the executive more time for meetings and completing projects to achieve senior management‘s goals. An online personal assistant can be hired to perform tasks such as answering client emails, editing reports, and scheduling appointments for the executive. An online personal assistant is expected to keep client information confidential and clients can be expected to sign a confidentiality agreement.
Online personal assistants often work as independent contractors. An independent contractor pays his own taxes and insurance. An online personal assistant usually works at home and is often a mother. If a customer expects you to make phone calls to the customer, you need to be sure to keep the children from making noise in the background. This is usually not a problem as most online personal assistants can arrange clients work on their own schedule as long as it is within office hours clients expect.
Computer skills are important for an online personal assistant, but most client work requires only basic business software such as Microsoft Office or similar programs. A personal assistant usually prefers to have a regular client base to have a constant workload. One disadvantage of working at home is the ability to properly promote business services to get new clients.
Some online personal assistants are looking for new clients by cold calling. Cold calling means phoning prospective customers and mentioning the services that can be provided to address their company’s secretarial needs. Answering prospect questions and following up on the call by submitting a resume, website, and/or samples of work is usually done.
An online personal assistant can arrange travel arrangements for clients. Online personal assistants can also place phone calls to confirm the client’s travel itinerary and plan to attend meetings. Some online personal assistants also do computer research for clients and write business letters.
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