What’s an Online Personal Assistant?

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Online personal assistants work from home, providing secretarial support to clients. They may work for one or multiple clients, and are often hired by corporate executives to complete routine tasks. They require basic computer skills and business experience, and often work as independent contractors. They may prospect new clients through cold calling and can perform tasks such as making travel arrangements and conducting computer research.

An online personal assistant is a person who works in telecommuting, working from home, providing secretarial support. He or she may work for a client or have several regular clients. Online personal assistants may have transitioned to a work at home job after holding a similar position at an on-premises business. While personal assistant jobs generally do not require formal education or training, business experience is expected. Having corporate contacts is also a good way for an online personal assistant to build a strong client base.

Many corporate executives hire online personal assistants to complete routine tasks. This way, the executive has more time for meetings and completion of projects to meet top management objectives. An online personal assistant can be hired to perform tasks such as responding to client emails, editing reports and scheduling appointments for the executive. An online personal assistant is expected to keep client information private, and clients can expect a confidentiality agreement to be signed.

Online personal assistants often work as independent contractors. An independent contractor pays its own taxes and insurance. An online personal assistant usually works from home and is usually a mother. If a customer expects her to make phone calls, she must prevent children from making noise in the background. This is usually not an issue, as most online personal assistants can arrange the client’s work around their own schedule, as long as it’s within the business hours the client expects.

Computer skills are important for an online personal assistant, but most client work requires only basic business software such as Microsoft Office or similar programs. A personal assistant often prefers having a regular client base to having a constant workload. One downside of working from home is being able to properly promote your business services to keep getting new clients.

Some online personal assistants prospect new clients by phone call. Cold calling means phoning potential clients and mentioning the services that can be provided to solve their companies secretarial needs. Typically, you need to answer the prospect’s questions and follow up the call by submitting a resume, website, and/or work samples.

An online personal assistant can make travel arrangements for clients. Online personal assistants can also make phone calls to confirm their clients’ travel itinerary and plan to attend meetings. Some online personal assistants also do computer research for clients and write business letters.

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