What’s an online warranty?

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Online warranties are offered by companies specializing in product protection and cover a variety of items beyond the limited manufacturer’s warranty. They are convenient, cover both new and used items, and can be purchased at a specified price. However, there may be limitations and consumers should research and read the contract carefully before purchasing.

An online warranty is a form of product protection that can be purchased over the Internet. This type of protection is usually offered by a warranty company that only sells merchandise coverage and does not sell physical products. Coverage can be purchased for a variety of items, including appliances and electronics, and guarantees that if there is a problem with the goods within the warranty parameters, the defective item will be replaced at no additional cost to the purchaser.

Many types of products are sold with an automatic manufacturer warranty. This type, also known as a manufacturer’s warranty, is typically limited in its coverage. Products must generally be new to be covered by this type of warranty, and the malfunction must usually have occurred and been reported within one year of purchasing the item.

Consumers who want to extend their goods’ coverage beyond the limits of the manufacturer’s warranty can purchase additional protection from a variety of sources, including the manufacturer or the store from which the goods were originally purchased. Additional coverage can extend the life of the product, as well as expand the conditions in which it can be stored. For example, the manufacturer’s warranty on a cell phone is usually void if the phone is scratched or damaged in any way and more than a year has passed since the date of purchase. An additional warranty provided by an outside company could replace the phone if it breaks at any point, regardless of the condition of its outer casing.

An online warranty can provide this type of coverage beyond the limits of the manufacturer’s warranty. These types of warranties are usually offered by companies that specialize in product protection only. There are many of these companies, and an internet search can usually locate a warranty offer for virtually any product.

One of the benefits of buying a warranty online is its convenience. These types of protection companies typically have very low operating costs. They don’t need to maintain physical offices or large staff, and they don’t supply actual physical products. Many customers who purchase extended warranties over the Internet never request the contract replacement feature, which allows the company to further reduce prices and offer adequate coverage for those who need such services.

An online warranty usually covers both new and used items. Manufacturer warranties only extend to items purchased new and often only when purchased at a specific store. New items purchased through online bidding or from other customers may not be covered. Online services typically allow customers to register their products on the website and agree to provide a certain amount of coverage for that item at a specified price.
There are some limitations to online warranties. Different levels of coverage can be selected which extend over longer periods of time. Coverage for used items may have some quality limitations, such as the condition of the item at the time of purchase. Some online warranties only warrant products sold by a specified list of distributors, many of which include online sales companies. Consumers may wish to research several warranty companies before purchasing coverage, and typically should read the proposed contract and product restrictions carefully before accepting payment.




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