Criminal case management involves managing the social needs of individuals involved in the criminal justice system to successfully reintegrate into society. It can also refer to managing criminal cases through the judicial process. Case managers coordinate services and support for clients, with a closer relationship in the criminal context. Some believe it is essential for reintegration, while others see it as a waste of resources. Judicial case management involves establishing a business plan for court cases, with commercial software available to assist lawyers.
Criminal case management refers to the process of managing the interconnected social needs of a person involved in the criminal justice system so that they can successfully reintegrate into society or the administrative process of managing criminal cases and moving them through a judicial process. Both instances have jurisdiction and system differences that will affect the actual methodology underpinning management, depending on when and how the process is implemented. However, there is a commonality that allows case management to be evaluated across implementations as a best practice.
The concept of case management of individuals is a construct of social work. Assign one person to handle a customer’s entire case. The case manager acts as the coordinator of any services a client might need to successfully accomplish a goal. If a case manager is working with a homeless person, she will not only try to find housing for the client, but also coordinate a job search, help the client obtain public benefits, or arrange substance abuse treatment. The case manager makes calls, sets appointments, tracks the client, helps fill out paperwork, and matches the client to the appropriate schedules.
In criminal justice, case management pairs a convicted person with a single point of support. The case manager coordinates social services, liaises with law enforcement, helps meet release conditions, and ensures that the client has everything the client needs to successfully reintegrate into society. Criminal case management differs from regular welfare case management in the depth of the case manager’s level of engagement with the client. A case manager in the criminal context typically has a much closer relationship with the client which may have therapeutic components.
Criminal justice systems are normally concerned about recidivism and proper navigation of probation requirements. There are proponents who believe that criminal case management is an indispensable part of the reintegration process. Others find it a waste of resources.
Another type of criminal case management is the judicial procedure imposed by a chief justice on the trials taking place in his circuit. A chief justice establishes a business plan for court cases that outlines for the attorneys handling cases how things will proceed in court and on the record. In tandem with this is the routine case management done by attorneys to keep track of important details and documents in a case. There are commercial software packages available from a number of companies that have systematized criminal case management to make it easier for lawyers to do their job.
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