Digital transformation is the process of changing the way a business operates based on new digital technology. It often involves a significant change and is necessary for older companies to keep up with new organizations. The first step is digital literacy, followed by an understanding of how digital information can be used in new ways. Once digital transformation occurs, a business can better use new technology and services.
Digital transformation is a process by which a business, agency, or other organized group of individuals changes the way they perform common tasks based on their understanding of new digital technology. There are several ways in which this transformation can occur, although it usually refers to a complete and significant change, rather than an adjustment of focus or understanding. This typically occurs after the group understands and recognizes the importance of digital information and digitization. Digital transformation happened for many businesses and organizations in the early 21st century, as the internet and computers became established aspects of day-to-day operations.
For many new businesses, digital transformation may not be considered, as more and more businesses are established with an understanding of digital information. However, older companies and agencies often face a period of digital transformation to “keep up” with new organizations. This often occurs as a long-term process, rather than a simple change of focus, and many companies hire someone, such as a chief information officer (CIO), to help facilitate the process.
The first step towards digital transformation is often digital literacy. This occurs when those running a business recognize the importance of digital information and how digitization can streamline various business processes. They may not yet understand how to best organize and access digital information, but there is an awareness of its importance.
This typically moves into digital literacy, which is an understanding of how digital information can be used and processed. A company or group that has reached this stage may have a website and much of its record keeping can be done using digital information and processes. This is still typically an attempt to continue previous practices using digital technology, which is often imperfect and predates full digital transformation.
True digital transformation occurs when a business understands that digital technology and information can be used in ways that are very different from previous practices. This often means that a business or agency needs to change previous practices and start doing business and organizing information in new ways to take advantage of digitalisation. New businesses are often established using this type of understanding, which is why older businesses or organizations have to adapt and change to keep up with new technologies. However, once digital transformation has occurred, a business is likely to be better able to use new technology and digital services to reach customers, organize corporate data, and enable increased workflow and throughput across departments across the board. within the company.
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