NGO training covers the organization’s mission, ethics, networking, and mission-specific training. Workers learn about the NGO’s history, goals, and their role within the organization. Ethics training helps prevent moral lapses, while networking instruction helps form productive collaborations with other NGOs. Mission-specific training can be tailored to an individual’s specific role within the organization.
Non-governmental organization (NGO) training usually involves a review of the NGO’s mission and how volunteers fit into that mission’s overall strategy. Ethics training can also be offered to those working in non-governmental organizations. Advice and strategies for networking with other organizations and government entities can also be provided to workers as part of NGO training. If the NGO operates in a different cultural context than workers are used to, the NGO can also provide training designed to enhance people skills and encourage networking opportunities. Other NGO training may be provided to address the specific area to which the NGO worker may be deployed.
An overview of the organization’s past and current strategic initiatives is often part of the orientation for an incoming NGO worker. This NGO training may include a review of the NGO’s history, as well as short- and long-term goals that the organization’s board of directors have determined are most important. The worker is likely to have a well-developed understanding of the organization’s mission and how he or she fits into the organization’s overall strategy.
NGOs can provide ethics training as a measure to prevent moral lapses by workers or volunteers. These lapses sometimes occur when an individual is providing services to a vulnerable population or individual. For example, if an NGO is providing charitable services to children, an ethics training course could cover local laws and customs that govern the types of relationships workers can and cannot have with these children. Other ethics training may be more directed towards illustrating the correct procedures for accepting and receiving collected donations.
Networks and interactions with other agencies are often very helpful for non-profit organizations. This is why networking instruction is often part of NGO training. Agencies can educate staff on how to form productive collaborations with other NGOs in an interpersonal way.
Mission-specific NGO training can consist of two parts. In the first, regardless of their specific assignments, workers will generally have the opportunity to review the history and current goals of the nonprofit’s mission. Second, mission-specific NGO training can also be tailored to an individual’s specific role within the organization.
For example, if the NGO provides medical services to a remote and impoverished population, a general training session could cover the program’s origins. The aim here would be to provide workers with background information so that they can better understand and communicate how the organization has developed. On the other hand, training for employees who actually deliver medical services would likely be much more focused on specific procedures and protocols.
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