What’s ITIL Foundation exam?

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The ITIL Core Exam is a multiple-choice exam that IT professionals take to become ITIL certified, which is a standard for delivering IT in a best practice environment. Passing the exam certifies knowledge of ITIL concepts, principles, and terms. It is recommended to purchase official books and sample tests for self-study. The certification is an excellent entry-level qualification for a career in IT support or help desk roles.

The ITIL Core Exam is the core qualification exam that IT service professionals take to become ITIL certified. ITIL stands for Information Technology Infrastructure Library and is a registered trademark of the Office of Government Commerce (OGC) in the UK and other countries. It is a comprehensive, documented standard for delivering Information Technology (IT) in a best practice environment. This certification is also called the ITIL Service Management Foundation Certification.

Although it was originally invented and used by the UK government, the ITIL methodology has been adopted by many companies across the world. As such, taking the ITIL Core exam can be a worthwhile investment for any serious IT professional. Most people take the ITIL core exam at the end of a short training course. It is a multiple-choice exam, and the pass rate is usually around 90%.

Core certification starts with the ITIL core exam. If students wish to take the certification further, more advanced qualifications include ITIL Intermediate Level, ITIL Expert and ITIL Master. All of these certification levels require considerable additional study. All ITIL certificate qualification levels are in considerable demand by government bodies and independent companies. As such, investing in training and passing the ITIL core exam can be an extremely good career move.

The ITIL exam at the entry-level level consists of 40 multiple-choice questions, of which at least 26, or 65%, must be answered correctly. Most candidates take the exam directly after completing an ITIL foundational training course. Students generally report that they find the exam relatively easy – hence the high pass rate for this exam. Passing the ITIL foundation exam certifies that you have knowledge of the concepts, principles and terms used in ITIL.

It is highly recommended that students wishing to study independently for the ITIL Core exam purchase the official books as well as some sample tests to practice with. This will give the student the best chance of passing the ITIL exam on their first attempt. Students report that the material needed to pass the exam can usually be learned in about three days of self-study.

After earning an ITIL certificate, it’s a good idea for the IT professional to add the achievement to their CV. He or she will be listed in a database of successful candidates, so that certification can be verified by potential employers. The ITIL core certification is an excellent entry-level qualification for anyone looking to pursue a career in IT, especially in IT support or help desk roles.




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