Job enrichment is a concept that motivates employees by enabling them to take on a variety of responsibilities, utilizing their skills and abilities. Companies develop a detailed plan, provide resources, and maintain open communication to achieve goals. Top management can increase employee satisfaction and productivity by including variety in job enrichment plans.
Job enrichment is a concept that is used in many companies of all sizes operating in all types of industries. Frederick Herzberg is credited with coming up with the concept in the 1950s, as well as coming up with the name of the concept. It is used within companies to motivate employees by enabling employees to take on a variety of responsibilities, which enables them to utilize an assortment of talents, skills and abilities. Many times, job enrichment, also described as vertical loading, is at odds with the concept of job enlargement, which is described as horizontal loading. It was mainly developed to increase the internal motivation of employees within an organization.
There are several ways to use job enrichment. Most companies develop a detailed plan, as this allows them to identify their goals for implementing the concept, which ultimately allows them to achieve those goals. In addition to developing a detailed plan, most companies ensure that their employees have the resources available to effectively perform the tasks assigned to them. Without the proper tools, employees will feel discouraged which defeats the whole purpose of implementing the concept. In addition to a detailed plan and proper tools, companies have also discovered the importance of maintaining open communication so that job enrichment goals can be achieved.
Many companies that use job enrichment will provide their employees with a greater number of tasks, as well as an increase in decision-making authority. Increasing both of these areas tends to increase employees’ work productivity because it fuels their work motivation. Along with an increase in labor productivity, many companies also experience a decrease in absenteeism. Both of these increases lead to a marked improvement in profit levels for an organization. Many companies find that they must develop a job enrichment plan for each individual, as each employee’s motivational factors generally differ.
The best way to employ job enrichment is through top management. Top management employees find that including variety in their job enrichment plans allows them to significantly increase employee satisfaction while decreasing employee boredom. This is one of the main reasons why this concept is generally used. Employees who experience boredom in the workplace generally fall behind in productivity levels and sometimes quit to find more fulfilling work. Using this concept allows a company to retain its best employees by stimulating employee interest and improving work environments.
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