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Job enrichment is a concept developed by Frederick Herzberg in the 1950s to motivate employees by allowing them to take on a range of responsibilities and use their talents, skills, and abilities. Companies use a detailed plan, provide resources, and keep communication open to achieve job enrichment goals. Increasing tasks and decision-making authority leads to increased productivity and decreased absenteeism, improving profit levels. Top management can employ job enrichment to decrease employee boredom and retain the best employees.
Job enrichment is a concept used in many companies of all sizes and in all types of industries. Frederick Herzberg is credited with inventing the concept in the 1950s, as well as coming up with the concept’s name. It is used in companies to motivate employees, allowing them to take on a range of responsibilities, which allows them to use a variety of talents, skills and abilities. Often, job enrichment, also described as vertical loading, is contrasted with the concept of job enlargement, which is described as horizontal loading. It was primarily developed to increase the internal motivation of employees within an organization.
There are several ways that can be used to introduce job enrichment. Most companies develop a detailed plan, as this allows them to identify their goals for implementing the concept, which ultimately allows them to achieve those goals. Along with developing a detailed plan, most companies ensure that their employees have the resources available to them to effectively perform the tasks assigned to them. Without the proper tools, employees will feel discouraged, which defeats the whole point of implementing the concept. In addition to a detailed plan and the right tools, companies have also discovered the importance of keeping communication open so that job enrichment goals can be achieved.
Many companies that utilize job enrichment will provide their employees with an increased number of tasks, as well as an increase in decision-making authority. Increasing these two areas tends to increase employees’ work productivity because it fuels their motivation at work. Along with an increase in labor productivity, many companies also experience a decrease in absenteeism. Both increases lead to a marked improvement in an organization’s profit levels. Many companies find that they need to develop a job enrichment plan for each individual, as each employee’s motivational factors often differ.
The best way to employ job enrichment is through top management. Senior management employees find that including variety in their job enrichment plans allows them to significantly increase employee satisfaction by decreasing employee boredom. This is one of the main reasons why this concept is often used. Employees who experience workplace boredom often fall behind in their productivity levels and sometimes leave to find more fulfilling employment. Employing this concept allows a company to retain its best employees, stimulating employee interest and improving work environments.
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