Roadside assistance helps drivers with breakdowns or mechanical failures on the road. It covers flat tires, lockouts, mechanical failure, running out of fuel, or dead batteries. The service is usually included in full coverage motorist insurance policies or offered through credit card companies, tire purchases, or new vehicle purchases. Contractors from the roadside service company will come out to the car and help fix the problem, and the steps they take depend on the issue.
Roadside assistance is a service provided to a motorist whose vehicle has a breakdown or mechanical failure on the road. Roadside service is usually offered with a full coverage motorist insurance policy, through companies like AAA. It can also be offered to a motorist through a credit card company, the purchase of tires, or when purchasing a new vehicle.
Emergency roadside assistance covers many problems that a driver may experience on the road. These include flat tires, lockup, mechanical failure, running out of fuel, or dead batteries. In situations like these, the contractors from the roadside service company will come out to the car and help fix the problem. The steps they take to help the driver will depend on what the problem is.
A driver experiencing a flat tire can expect a roadside assistance company contractor to come out and change their tire. If he doesn’t have a spare tire, the roadside professional will take him to a licensed facility to repair his tire. The cost of the tire repair is paid by the driver, but there is generally no charge for the transportation service.
Roadside service professionals can retrieve keys that are locked in the car. Manufacturer-approved tools are used to enter the car and retrieve the keys. If the driver has lost their keys, a professional locksmith is sent to change the vehicle key. The driver is only responsible for the cost of the locksmith and a new set of keys.
If a driver experiences a mechanical breakdown on the road, they can call their roadside assistance provider. The operator can send a tow truck to transport the driver and his vehicle to a repair facility, usually within a predetermined radius. The driver is usually not responsible for the cost of the tow, as it is covered in the service plan. He is responsible for any necessary repairs on your vehicle.
When a driver runs out of fuel, the roadside assistance company will deliver a small amount of gasoline. The volume of gas, usually around three gallons (11.36 L), is enough to allow the driver to get to a gas station to fill up. With most roadside service plans, the cost of gas is included in the membership.
In the case of a dead battery, a roadside assistance professional will send someone to jump start the vehicle. It is not necessary for the driver to have his own cables. Most professionals will clean the driver’s battery terminals and start the vehicle. There is usually no charge for this service.
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