Social knowledge management involves assimilating and supervising social knowledge through dialogue and relationships. It focuses on organizing information from online environments and establishing guidelines for responsible distribution. Backup documentation and submission standards help reduce redundancy and promote trustworthiness. Social knowledge management can also be applied to sharing information between companies for mutual benefit.
Social knowledge management is the process of appropriate assimilation and supervision of accumulating social knowledge through dialogue and the development of relationships as they occur between people. This particular type of knowledge management often focuses on the organization and proper use of information provided by people in online environments, such as user-created resources on different topics or even general data repositories covering a wide range of topics, as a user-created online encyclopedia. The idea behind social knowledge management is to establish guidelines and standards that help qualify the data received and distribute that information as responsibly as possible.
Since social knowledge management involves handling information shared from different sources responsibly, the process can sometimes be complicated. Typically, specific policies and procedures are in place that help qualify the shared data, while still leaving room for a variety of ideas to present. To this end, being open to a diverse range of sources is often part of the social knowledge gathering process, while the management process at the back end seeks to organize and qualify shared data from a multiplicity of sources.
When building a website to share information gleaned from a variety of sources, it’s not unusual for managers to request some sort of backup documentation to support the data. This helps minimize the potential for incorrect or incomplete data to be included. Often, setting standards for submission will help reduce redundancy in the site while promoting the ability to logically cross-reference the related topic. This in turn helps the site build a reputation for trustworthiness and trustworthiness.
Social knowledge management is not limited to creating online resources that include contributions from different sources. The same general idea can also be applied to sharing information between companies related to a specific industry or even sharing relevant data between two related industries. While social knowledge management across companies will usually focus on sharing data that is not considered proprietary, promoting this type of responsible sharing can offer benefits to all interested companies, sometimes in terms of increased productivity, expansion of the visions and goals of the companies and possibly even closer mutual relationships which allow to engage in joint projects which ultimately reap a great deal of financial reward.
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