Social knowledge management involves organizing and using information from various sources, often in online environments. Guidelines and procedures are adopted to qualify shared data and promote diversity of ideas. It can be applied to sharing information between companies and industries, leading to increased productivity and joint projects.
Social knowledge management is the process of properly assimilating and supervising accumulated social knowledge through dialogue and building relationships, as occurs between people. This particular type of knowledge management usually focuses on organizing and making proper use of information provided by people in online environments, such as user-created resources on different subjects or even general data repositories covering a wide variety of topics such as a user-created online encyclopedia. The idea behind social knowledge management is to establish guidelines and standards that help qualify incoming data and deploy this information in the most responsible way possible.
As social knowledge management involves responsible management of shared information from many different sources, the process can sometimes be complicated. Normally, specific policies and procedures are adopted that help to qualify the shared data and, at the same time, allow the presentation of a diversity of ideas. To this end, being open to a wide variety of sources is often part of the social knowledge collection process, while the back-end management process seeks to organize and qualify shared data from a multitude of sources.
When creating a site intended to share information gathered from various sources, it is not uncommon for managers to require some type of backup documentation to support the data. This helps to minimize the potential for entering incorrect or incomplete data. Generally, setting defaults for submission will help reduce redundancy on the site, as well as promote the ability to cross-reference related subjects in a logical way. This, in turn, helps the site build a reputation for being trustworthy and trustworthy.
Social knowledge management is not limited to creating online resources that encompass contributions from multiple sources. The same general idea can also be applied to sharing information between companies related to a specific industry, or even sharing relevant data between two related industries. While cross-enterprise social knowledge management often focuses on sharing data that is not considered proprietary, promoting this type of responsible sharing can have benefits for all organizations involved, sometimes in terms of increased productivity, expanded insights, and company goals and possibly even more relationships with each other that allow engagement in joint projects that ultimately reap a large financial reward.
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