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Tellme® is a free service that uses voice xml to allow voice input or SMS to retrieve business information or phone numbers. It has categories and shortcuts for retrieving information and can be used from any telephone. It was acquired by Microsoft in 2007.
The use of the internet and telephone technology has become something many people rely on every day. Using these services can take many forms, from calling helpline for a phone number, using Google to locate restaurants in a neighborhood, and even using the yellow pages to find information about a particular business. Advances in technology and the increased use of mobile phones have produced several technologies, one of which is Tellme®, which allows users to call or send a Short Message Service (SMS) message to retrieve business information or phone numbers. Calling Tellme® is a great way to find a pizzeria while going to the cinema with friends.
Tellme® uses voice xml to allow voice input from a caller. When a user calls the Tellme® 800 number, he is presented with a list of categories of information that he can access through the Tellme® service. When the caller searches for information, the Tellme® service reads the information found to the caller. If the request is submitted via SMS, a text message is returned to the phone number that initiated the request.
Categories are available for things like weather, stock quotes, sports, and other services to assist callers in retrieving information. In addition to the categories, Tellme® has a list of shortcuts that can be used from anywhere in the menu system to access specific services, such as time or weather.
The service provided by Tellme® can be used from any telephone and is free with no need to register. However, if an account is created, it can be used to store certain searches as favourites. For example, the weather forecast for any city can be stored as a favorite to allow for repeated use of the item.
The Tellme® service is a great way to get information on the go and can be used safely in a car or in a busy environment when a telephone directory or computer may not be available.
Tellme® was acquired by Microsoft in 2007, allowing the software vendor to leverage voice technology services in new and existing products.
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