What’s the service sector?

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The service sector is most commonly associated with luxury spending, such as tourism, entertainment venues, restaurants and retail stores. In addition to these types of businesses, however, a multitude of other vital public services are included in this tertiary sector of the economy. Law enforcement, social workers, firefighters, medical professionals, and postal workers all contribute to a vast service industry that ultimately improves the lives of the people who benefit from them. While not all of these organizations deliver a tangible product, as restaurants or retail stores do, their work is nonetheless service-oriented.

Police officers and firefighters are usually employed by the government for the jurisdiction in which they serve. Their salaries are usually paid with tax dollars in common law countries. Risking their lives every day to provide protection for the public, these brave men and women are a valuable asset to the service sector. Similarly, lawyers and judges work tirelessly to ensure that citizens’ rights are respected, while social workers can provide help to the disadvantaged or oppressed.

Medical professionals such as doctors, nurses, technicians, physiotherapists, medical researchers and scientists are also an important part of this industry. Many of them care for and treat sick and injured patients. Others spend their time discovering new and innovative medicines or other forms of treatment to cure disease. Individuals who dedicate their lives to health care are generally highly skilled in their specialties, and millions of people benefit from their efforts each year.

Travel and tourism is also a very important part of the service sector and the economy as a whole. From vacationing families to corporate executives, virtually everyone reaps the rewards of this industry, directly or indirectly. Airlines, railroads, cruise lines and car rental agencies ensure that most people can explore just about anywhere in the world or quickly visit a sick loved one who lives hundreds of miles away. Hotels and resorts provide accommodations for transient guests who feel right at home, even when traveling abroad. Restaurants cater to hungry customers at virtually any price point and variety of cuisines to satisfy almost any palate.

Each of the service industry companies and providers generally strive to offer impeccable customer service. For example, retail stores, airlines, restaurants and hotels rely on their ability to provide exceptional service to gain repeat customers. Medical professionals are expected to deliver a high standard of care while treating patients with respect and dignity in a time of vulnerability. Police officers are sworn to serve and protect others. Indeed, essentially all areas of the service sector are geared towards providing a better lifestyle in a variety of ways.

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