To become a front desk receptionist, basic office skills, computer experience, and a professional appearance are required. Multitasking, strong computer skills, and good communication skills are assets. Training and certification can help in a competitive job market. A well-written resume and cover letter are important, and networking and being proactive in job search can help.
Generally, basic office skills are required, including computer experience and at least a high school education to become a front desk receptionist. People in the front desk hostess starting position receive visitors from companies and organizations and are often the first company representatives that visitors encounter. Having a professional appearance and professional manner is important. As a front desk receptionist, you may also be asked to answer phone calls or handle a switchboard. A clear telephone voice, experience or aptitude as a switchboard operator are helpful.
Employers often require front desk receptionists to handle additional tasks such as data entry, sorting mail, and conducting Internet searches, so the ability to multitask is a valuable asset. Many companies place a high priority on office workers with strong computer and software skills. Knowing a variety of commonly used software will be very helpful in finding employment. Software classes are available at local colleges or computer schools, online and elsewhere.
It is also important to use office equipment such as a fax machine, photocopier and other electronic devices. Completing training or certification of your office skills through an organization like the International Association of Administrative Professionals can also put you above the pack, especially in a competitive job market. Higher level training can also help you on the path to progress in your career.
A friendly personality, proficiency in typing, and coordination and organization skills are good for front desk receptionists. Good spelling, punctuation, and grammar skills are important for receiving messages and performing other written tasks. Another valuable trait in a front desk receptionist is having a degree of polite assertiveness to better allow for screening and monitoring of visitors. In general, having well-grounded administrative and office skills and strong communication skills will help you become a front desk receptionist.
When preparing to look for a job as a front desk receptionist, prepare a resume that is free of typos and grammatical errors. For each job you apply for, include a cover letter that highlights the skills and experience most important to the company and the particular role. To help you with your job search, contact agencies that specialize in the placement of administrative and administrative staff.
Also, telling everyone you know about the type of job you are looking for can help you become a receptionist at the front desk. You never know what connections your friends, family and neighbors might have. Review job advertisements in newspapers, online bulletin boards, and attend job fairs. Make a list of companies in your area that you would like to work for and target these organizations with a well-written cover letter and resume. Being proactive in your job search can help you become a receptionist at the front desk.
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