SaaS companies offer software as a service, reducing costs and maintenance for businesses. When choosing between competing companies, consider the software offered, pricing structures, additional services, flexibility, scalability, customization options, and reliability. Mitigate risk by choosing companies with secure operations and reliable uptime.
SaaS companies are companies that provide “Software as a Service”, a way of “leasing” software that is managed outside the companies that use it. SaaS involves an enterprise vendor that hosts and manages online applications. This means that companies wishing to use the software do not have to purchase licenses and updates and maintain IT infrastructure, but instead have to pay a monthly fee for access. Additionally, analysts have found that discontinuing or switching from one SaaS software to another is less costly than switching from traditional licensed software. So the question arises how to choose between SaaS companies offering competing products.
The SaaS model is spreading and includes both business applications – such as CRM (Customer Relationship Management), email, financial management, HRM (Human Resource Management), SCM (Supply Chain Management) and web conferencing – and development tools, therefore the first The task in considering different SaaS companies is to find the ones that offer the kind of software you need. While you may want to start by trying just one element of your business in the new model, it would be wise to look for SaaS companies through which you can meet all of your potential future SaaS needs, if possible. This will allow you to have a single source, both for convenience and because you may get a better deal. Also consider hybrid models that offer a combination of on-premise solutions combined with cloud computing applications. Of course, regardless of how you plan to use SaaS, when comparing SaaS companies, you also want to compare pricing structures.
Since some SaaS companies offer services in addition to software in their SaaS model, check to see what’s on offer and determine how additional services might meet your business needs. It’s also important to consider the flexibility of your options, including the ability to add features or change payment methods. Ask yourself which of the SaaS companies has the scalability you need. Also, consider the degree to which you can customize and/or configure the software to suit your needs.
While SaaS reduces costs by outsourcing the overhead of running software applications, the fact that documents move off the corporate intranet and depend on a service for data redundancy and reliability is a risk. The way to mitigate risk is to choose SaaS companies that demonstrate dedication and assurance of consistent and secure operations and five nines – 99.999% – uptime. You should also check your support options: both the range of support types offered, and the hours these options are available.
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