Business etiquette in India involves relaxed meeting times, building relationships through personal conversations, formal dress, and being respectful of cultural customs such as avoiding leather and offering vegetarian options. Politeness and avoiding strong refusal words are also important.
Business is a global enterprise that may require adapting to cultural variety around the world. It is important to be respectful and careful of business etiquette when working with people in other countries; in addition to showing respect to business partners, it can also help build relationships in the global business community. Business etiquette in India has some specific customs and concepts that may be different from those found in western countries. Learning about business etiquette can help business people around the world establish good working relationships with Indian partners.
For those used to strictly structured days of meetings and appointments, business etiquette in India can be somewhat surprising and even frustrating. Meeting times are generally relaxed in some parts of India, which should allow for unexpected interruptions or other issues that could derail the visiting businessperson’s day. It might be a good idea to call to confirm the meeting time before leaving for the meeting.
In many cases, foreign businesspeople may be surprised to find that meetings also include an opening period for informal conversations and personal questions. Building relationships is essential in Indian business and in some places it can be far more important to find out about the person being dealt with than the actual business at hand. It’s important not to appear aloof or insulted by personal questions; this customary process of building trust and rapport is often vital to the future of the partnership.
Many experts on business etiquette in India suggest that it is important to be polite at all times. People are often called formal titles such as “Mrs.” or “Physician” unless permission has been given to use the names. Some etiquette experts also caution against using strong refusal words, such as the word “no,” as it can be seen as rude and inflexible. More passive forms of rejection, such as “we’ll try” or “maybe”, are generally seen as more polite ways to decline.
Business etiquette in India generally requires relatively formal business dress. Men should wear clean, pressed suits in muted colors. Women generally dress conservatively, in business suits with longer skirts or pants. This may not be true everywhere; a modern, youth-oriented TV station in India may allow for more casual dress codes, but it doesn’t hurt to be conservative.
Many people in India are Muslim or Hindu, factors that can influence business etiquette. Consider avoiding leather clothing or accessories as Hindus believe that cows are sacred creatures and do not use them for food or leather. When hosting dinner or lunch for partners, remember that many Hindus do not eat meat and may even be vegetarian, while many Muslims do not eat pork. Dishes rich in vegetables or vegetarian options are a safe way to go in many cases.
Asset Smart.
Protect your devices with Threat Protection by NordVPN
