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Sales engineers work closely with management, customers, and sales teams to explain complex technical products, develop strategies, and find new business. They must have extensive knowledge of software, technology, and sales processes, as well as strong communication and problem-solving skills. Qualifications include a bachelor’s degree in computer science, engineering, math, or science, and at least three to five years of vendor sales experience.
A sales engineer works closely with management, the customer, and the sales team to explain the ins and outs of complex technical products. Engineers provide advice on product development and suggest improvements in an attempt to close deals. These people help develop strategies to find new business for different technology products and initiate communication between the sales force and the businesses related to those products. A person in this position must understand all aspects of the client’s business and product to find the best solution to the client’s problems. This job requires a considerable amount of experience and education in various fields.
Sales engineers must be able to create a product demo and present it to new and existing customers or representatives of their own company. They attend trade fairs, business conferences and product seminars and explain every detail concerning the product to potential customers. Engineers are required to train employees and employees in all aspects of software programs and technological devices. Additionally, this person is expected to discuss any customer concerns with all levels of a company, from the sales force to senior management. This job requires a considerable amount of travel throughout the assigned sales territory and sometimes beyond.
Qualifications for a sales engineer position are extensive and require candidates to have knowledge of software, technology and the sales process. For this reason, many companies are looking for candidates with at least three to five years of vendor sales experience. Knowledge of writing various business documents such as Requests for Information and Requests for Proposals is required in the sales engineer position. On a more personal level, people in this job must have strong communication and problem solving skills who can adapt to different environments.
To obtain a position as a sales engineer, candidates need to meet certain educational requirements and must have considerable experience. An educational background in computer science is useful for applicants, and many companies look to hire people with a bachelor of science degree. Other degrees that are useful in a job like this are engineering, math or any of the sciences. People who want to work as a sales engineer should learn some psychology to help understand and solve customer and employee problems. Many companies want to hire a person with a minimum of three years of experience, and some require five.
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